Job Description

OUR MISSION:

“When your car doesn’t work, your life doesn’t work!” That’s our motto here at Pull-A-Part, and it’s the challenge that we help our customers overcome every day! We’re currently looking for happy, goal-oriented individuals, who love to assist people in solving their automotive issues, to join our team. If you are looking to grow with a customer-focused company, then our Retail Team Member opportunity could be your next best career move.

OUR CORE VALUES:

In order to be a good neighbor and steward to the communities that we serve, we are building a team with a strong foundation based on our four core values. The ideal candidate will understand the importance of (and possess) the following characteristics:

• Respect - Our team has developed a culture where every team member and customer counts! We take time each and every day to show our customers and teammates that we care about their success.
• Help - Our team members enjoy helping customers solve their automotive needs; help their store achieve daily, weekly, and monthly goals; and help their teammates accomplish their personal work & growth goals!
• Learn - We continuously train our team members to help them feel more confident in their role--we encourage our team members to ask questions to ensure they have the knowledge and resources available to fulfill their responsibilities.
• Grow - We are an all-inclusive business that supports the growth and development of our team members--we provide opportunities to learn new skills and advance your career.

JOB RESPONSIBILITIES:

As a Retail Team Member, you will be given the opportunity to cross-train and learn different roles on the retail floor. The ideal candidate will be able to navigate between the various retail team member roles (Customer Service, Admission, Car Buy, Cashier, et.) and fulfill the responsibilities required for the role:

• Greet customers with a warm welcome and explain our products and services.
• Help customers use our digital kiosks or mobile devices to look up inventory.
• Process cash & credit card transactions for customers at admissions & checkout.
• Receive and process car titles and other paperwork.
• Read, interpret, and enter data into our computer systems for accurate record keeping.
• Provide warranty information to customers.
• Help keep the retail floor and store environment clean and organized.
• Learn and perform other retail tasks as needed.

QUALIFICATIONS:

• Commitment to delivering friendly, helpful, and professional customer service.
• Good computer skills and ability to navigate mobile devices.
• Ability to stand, walk, bend, lift 50lbs, and stretch as required by a specific task.
• Ability to (if needed to) work in all weather conditions.
• Must be able to work retail store hours (including weekends & overtime). Some holiday work may be required.
• Strong administrative & organizational skills – including cash management.
• Must have reliable means of transportation to work.
• Preferred qualifications (but not required) include:
  • Basic knowledge of auto parts.
  • Cashier experience.
  • Bi-lingual - ability to speak English & Spanish.

Benefits for Full-Time Team Members:

• Medical Insurance - We offer FREE medical insurance to our team members and low-cost medical insurance to their additional household members.
• Dental Insurance - We offer low-cost dental insurance to our team members and their additional household members.
• Life Insurance - We offer FREE life insurance to our team members.
• 401K - Plan for your retirement by participating in our optional, 401K plan and receive a company match (up to 3%).
• Competitive Wages
• Weekly Pay
• Paid Holidays & Vacation
• Employee Appreciation Days
• Employee Referral Programs
• Blue Ribbon (Employee) Council